Business User AuthenticationDeveloper Portal

Managing team members

Learn how to invite developers, administrators, and other stakeholders to your ID.me Developer Portal organization.

Overview

Collaborating on your integration requires giving the right people access to your ID.me Developer Portal organization. As an Administrator, you can invite team members to help manage your application, view verification reports, and configure settings.

Prerequisites

Before inviting a new team member, ensure the following criteria are met:

  • You must be an Administrator: Only users with the Administrator role can invite new members or manage existing roles.
  • Invitee must have an ID.me Account: The person you are inviting must already have an active ID.me account linked to the email address you intend to use.
    • If they do not have an account, ask them to create one at ID.me before you attempt to invite them
    • The invitation process will fail if the email address is not associated with an existing ID.me user

Inviting a new team member

Follow these steps to add a user to your organization:

1

Sign in

Log in to the ID.me Developer Portal using your ID.me account credentials.

2

Select application

Ensure the correct Site Name and Application are selected in the dashboard dropdown menu if you have access to multiple.

4

Add user

Send invite
  1. Scroll to the Add a Role or Invite Member section (typically at the bottom of the Roles page).
  2. Enter the exact email address associated with the user’s ID.me account.
  3. Select the appropriate role (e.g., Admin) from the dropdown.
5

Confirm

Click Add or Send Invite.

Test invite
Success

The user will be added to the list of organization members immediately.

Error

If you receive an error, double-check that the user has verified their ID.me account email address.

User roles

Assigning the principle of least privilege ensures your organization remains secure while giving your team the tools they need.

RoleDescriptionTypical Use Case
AdministratorFull access to all features, including adding/removing users, billing, and application settingsCTO, IT Director, Security Admin
DeveloperAccess to API keys, sandbox environments, and technical configurationSoftware Engineer, DevOps
Viewer / AnalystRead-only access to view verification reports and analytics dashboardsBusiness Analyst, Product Manager

Troubleshooting

User not found error

This usually means the email address entered is not linked to an active ID.me account. Confirm with the user that they have created an account and verified their email.

Cannot see Invite button

Ensure you are logged in with an account that has Administrator privileges for the selected organization.